Archive for the 'hygiene' Category

At last, 15 days later, our water is safe to drink

Finally

All homes now re-connected

The latest from Severn Trent is that all homes in Gloucestershire have now been re-connected with a non-drinkable mains supply.

Martin Kane, Severn Trent’s director of customer services:

We must continue to remind customers that any restored supplies must not be used for drinking, even after boiling. But it’s perfectly safe to use for showering, bathing, flushing toilets and washing clothes.

…Meanwhile, we are sampling tap water intensively over the weekend and beyond to ensure we can get customers back onto a drinkable supply as soon as possible next week.

As always, please take a look at our page, emergency water supplies for locations of bowsers and bottles and when the water supplies return, for what we can and can’t yet do with the clear stuff.

Latest news about water quality

For the time being Severn Trent cannot guarantee the water safety. The situation is unprecedented; the system has never been drained down before. In the circumstances the water company is being cautious; the water coming out of the taps looks clean enough but that doesn’t mean it is safe. For the time being the best advice is to follow the information on our page, when the water supplies return – and do not drink the tap water even after boiling.

Bottled water distribution in Cheltenham

Useful advice for when the water returns

Remember that the returning water isn’t yet drinkable quality. Severn Trent advise:

We must remind customers that when water is restored, it must not be used for drinking, even after boiling. It’s perfectly safe to use for showering, bathing, flushing toilets and washing clothes.

We’ve published some useful advice on our page, when water supplies return. Bottle and bowser water will continue to be available.

Council staff give out bottled water at B&Q car park, Cheltenham

Don’t drink the water yet

Just a quick reminder, please read our page when water supplies return.

Service with a smile

Cheltenham Borough Council staff helping distribute bottled water at B&Q - service with a smile :)

Remember to read our information page, when the water supplies return.

When the water first returns it is not fit to drink. Our bottled water distribution centres will continue to operate, and of course, the Severn Trent bowsers are still out there in our community (see our emergency water supplies page)

Are we going to get our water back today?

Here’s the latest from Martin Kane, Severn Trent’s director of customer services:

Today, engineers are switching attention to Cheltenham and neighbouring areas such as Brockworth, Upton, Matson and Fox Elms and are hopeful they will have these areas reconnected within the next 24 hours.

He also added the following:

We must remind customers that when water is restored, it must not be used for drinking, even after boiling. It’s perfectly safe to use for showering, bathing, flushing toilets and washing clothes.

Remember to read our advice page, when the water supplies return.


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