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Latest news from Severn Trent

Andy Smith, Severn Trent’s director of water services:

Significant progress was made yesterday when an intensive testing and commissioning process made sure all damaged and flooded equipment was operational and fully repaired.

He goes on to say:

Wider areas of Tewkesbury will begin to get water over the next 24 hours, but for the majority of homes in Gloucester and Cheltenham, reconnection is still several days away.

The message is still: If you find water in your taps, please do not drink it, even after boiling.


Some water in Charlton Kings?

We’ve had a comment from David in Charlton Kings, saying that there has been a steady trickle of water in the taps there this morning.

No confirmed news from anywhere else, but if you are finding that water is returning, please let us know by using the comments link (above) on this news post.

We must also stress that it is important to heed these words from Andy Smith, water services director at Severn Trent:

I need to be very clear about the instructions: you should not drink the tap water, even after boiling.

We are still assuming that it will be some time before supplies are fully restored.

As always, please check our emergency water supplies page for the latest information.

Water distribution continues

Full details about water availability are on our emergency water supplies page. Water bowser refills are continuing throughout the weekend with the Army assisting Severn Trent. The council bottled water distribution centres are in full swing.

Thanks to everyone in our community for their continued support.

Water tanker at Coronation Square

Severn Trent is continuing to try and refill water bowsers around the borough. In addition, at least one large tanker of water is going to be in place at Coronation Square until 8pm this evening, supervised by the army. Bottled water continues to be distributed at the five sites – B&Q, Morrisons (Up Hatherley), Sainsburys (Priors Road), North Place car park and Homebase on the Tewkesbury Road. Check the emergency water supplies page for full information.

We will update the flood blog as new information comes into the emergency planning team.

6,000,000 litres of water coming in each day

There are now 3,000,000 litres of bottled water and 3,000,000 litres of bowser water coming into our region each day. The Army are helping transport water across the region and are working with Severn Trent to ensure that the bowsers in our community are replenished as fast as possible.

See our emergency water supplies page for all information.
The British Army helping to distribute water across Cheltenham

Cheltenham Borough Council distributing bottled water

Five water distribution points well stocked

Our five bottled water distribution points are now well stocked with plenty of water. Each location is open 8am to 8pm.

They are located at (see a map of locations):

  • B&Q, Arle Court
  • Morrisons, Up Hatherly Way
  • Sainsbury’s, Priors Road
  • Homebase, Tewkesbury Road
  • North Place car park

If you have elderly neighbours or relatives please check up on them and if they need supplies please collect water for them too. There is no problem with collecting bottled water for others in need.

As you arrive on site please be aware that we have lorries arriving regularly and fork-lifts unloading. The council staff on hand will direct you, and if you need assistance carrying water please just ask.

Water is distributed free

Cheltenham Borough Council is keen to emphasise that the bottled water it is distributing and water from bowsers is free and available to everyone.

Free bottled water is still in large supply between 8am and 8pm at the following five sites in Cheltenham:

  • B&Q in Arle Court
  • Morrison’s supermarket in Up Hatherley Way
  • Sainsbury’s supermarket on Priors Road
  • Homebase on Tewkesbury Road
  • North Place car park.

If you find a bowser to be empty, ring the number that is displayed on the bowser, or alternatively contact the council’s emergency team on 01242 262626 who will inform Severn Trent.

Special arrangements are being made by the council to recycle the plastic bottles so people are asked to keep hold of the bottles until we can collect them.

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April 2018
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We've been quite busy

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